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Order Status

order status

Looking for order status, shipping date, tracking number and freight charges? Click here. 

With our online tracking service, all you need is your purchase order number, sales order number or invoice number. 

Parts Availability and Lead Times

Looking for parts availability and lead times? Shipments are currently running on time and parts are readily available to ship out of our facility in Brownsville, Texas. Repair parts kits are shipped with a 3-day lead time. Replacement top plates, brackets, and complete assemblies are shipped with a 5 day lead time. All other products are shipped with a 7-10 day lead time.

Repair Kits

order status

Looking for part numbers on aftermarket repair kits and replacement fifth wheel options? Find your Fontaine model number or serial number on top plate label. Click here and enter your model number or serial number and you will see your repair kits, top plate replacements, and assembly options available with photos and descriptions.

Pricing Information

Looking for pricing information? For non-dealer customers, the easiest way to get pricing is to email with your part number and location, and we will quickly respond with the latest pricing. OEM dealers use your internal ordering system

Warranty Information

Warranty Questions? Email with your claim number. To begin a new warranty claim email us the serial number, in service date, a description of your warranty issue, and any photos that you have to support your claim to We will get back to you as soon as possible.


order status

Chat with a fifth wheel expert. We are here live from 7:30am to 4:30pm CST Monday through Friday. You can create a ticket after hours. If we are not available, the chat link allows you to create a support ticket and we will get back to you as soon as we can. You can also email us at
Click here to chat.


Click Here to Meet Our Team

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Your Sales Support Team

Worldwide Headquarters

Fontaine Fifth Wheel
3520 Industrial Parkway
Jasper, AL 35501

For fastest response please email us:

Phone: 800.874.9780 • 205.847.3250
Fax: 800-445-6130



Mexico, Central America & South America Sales Office

Aconcagua 4E
Tlajomulco de Zuniga
Guadalajara Jal
Zip Code 45645
Country Mexico
Office Phone +523315238227
Cell Phone +5213333704980

Fontaine Fifth Wheel Europe Website

Fontaine South America Website