450+ years of combined service at FFW!
Meet Our Team
Executive Management Team
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Sales Team
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Bert Ellis
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+52 33 3370 4980 |
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Engineering and Technical Services
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Operations, USA and Mexico
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Accounting and IT USA and Mexico
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Order Status
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Looking for order status, shipping date, tracking number and freight charges? Click here. With our online tracking service, all you need is your purchase order number, sales order number or invoice number. |
Parts Availability and Lead Times
Looking for parts availability and lead times? Shipments are currently running on time and parts are readily available to ship out of our facility in Brownsville, Texas. Repair parts kits are shipped with a 3-day lead time. Replacement top plates, brackets, and complete assemblies are shipped with a 5 day lead time. All other products are shipped with a 7-10 day lead time. |
Repair Kits
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Looking for part numbers on aftermarket repair kits and replacement fifth wheel options? Find your Fontaine model number or serial number on top plate label. Click here and enter your model number or serial number and you will see your repair kits, top plate replacements, and assembly options available with photos and descriptions. |
Pricing Information
| Looking for pricing information? For non-dealer customers, the easiest way to get pricing is to email parts@fifthwheel.com with your part number and location, and we will quickly respond with the latest pricing. OEM dealers use your internal ordering system |
Warranty Information
| Warranty Questions? Email parts@fifthwheel.com with your claim number. To begin a new warranty claim email us the serial number, in service date, a description of your warranty issue, and any photos that you have to support your claim to parts@fifthwheel.com. We will get back to you as soon as possible. |
Chat
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Chat with a fifth wheel expert. We are here live from 7:30am to 4:30pm CST Monday through Friday. You can create a ticket after hours. If we are not available, the chat link allows you to create a support ticket and we will get back to you as soon as we can. You can also email us at parts@fifthwheel.com |
Worldwide Headquarters
Fontaine Fifth Wheel
3520 Industrial Parkway
Jasper, AL 35501
For fastest response please email us:
Parts@fifthwheel.com
Phone: 800.874.9780 • 205.847.3250
Fax: 800-445-6130
Mexico, Central America & South America sales office
Aconcagua 4E
Tlajomulco de Zuniga
Guadalajara Jal
Zip Code 45645
Country Mexico
Office Phone +523315238227
Cell Phone +5213333704980
Fontaine Fifth Wheel Europe Website
Fontaine South America Website